:root {
    --anonimo-primary: #2c3e50;
    --anonimo-primary-dark: #1a252f;
    --anonimo-primary-light: #ecf0f1;
    --anonimo-accent: #3498db;
    --anonimo-success: #27ae60;
    --anonimo-danger: #e74c3c;
    --anonimo-warning: #f39c12;
    --anonimo-gray-100: #f8f9fa;
    --anonimo-gray-200: #e9ecef;
    --anonimo-gray-300: #dee2e6;
    --anonimo-gray-600: #6c757d;
    --anonimo-gray-800: #343a40;
    --anonimo-shadow: 0 20px 50px rgba(0,0,0,0.08);
    --anonimo-shadow-sm: 0 2px 8px rgba(0,0,0,0.05);
    --anonimo-radius: 24px;
    --anonimo-radius-md: 16px;
    --anonimo-transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
}

.anonimo-pqrsd-wrapper {
    width: 100%;
    padding: 40px 20px;
    background: linear-gradient(135deg, #e8f4f8 0%, #f0f4f8 100%);
    min-height: 100vh;
    box-sizing: border-box;
}

.anonimo-pqrsd-container {
    max-width: 800px;
    margin: 0 auto;
}

/* Header Moderno */
.anonimo-pqrsd-header-modern {
    position: relative;
    margin-bottom: 30px;
    border-radius: var(--anonimo-radius);
    overflow: hidden;
}

.anonimo-pqrsd-header-bg {
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: linear-gradient(135deg, var(--anonimo-primary) 0%, var(--anonimo-accent) 100%);
}

.anonimo-pqrsd-header-content {
    position: relative;
    padding: 40px 30px;
    display: flex;
    align-items: center;
    gap: 25px;
    color: white;
}

.anonimo-pqrsd-icon-container {
    background: rgba(255,255,255,0.2);
    width: 80px;
    height: 80px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
}

.anonimo-pqrsd-icon {
    width: 45px;
    height: 45px;
}

.anonimo-pqrsd-title-modern {
    margin: 0;
    font-size: 32px;
    font-weight: bold;
}

.anonimo-pqrsd-subtitle-modern {
    margin: 5px 0 0;
    opacity: 0.9;
    font-size: 14px;
}

/* Barra de progreso */
.anonimo-pqrsd-progress-container {
    background: white;
    border-radius: 50px;
    padding: 8px;
    margin-bottom: 30px;
    box-shadow: var(--anonimo-shadow-sm);
    position: relative;
}

.anonimo-pqrsd-progress-bar {
    position: absolute;
    top: 0;
    left: 0;
    height: 100%;
    background: linear-gradient(90deg, var(--anonimo-primary) 0%, var(--anonimo-accent) 100%);
    border-radius: 50px;
    transition: width 0.5s ease;
    width: 0%;
}

.anonimo-pqrsd-progress-steps {
    display: flex;
    justify-content: space-between;
    position: relative;
    z-index: 1;
}

.anonimo-pqrsd-step {
    flex: 1;
    text-align: center;
    padding: 12px;
    font-weight: 600;
    color: var(--anonimo-gray-600);
    transition: var(--anonimo-transition);
    cursor: pointer;
}

.anonimo-pqrsd-step.active {
    color: white;
}

/* Cards */
.anonimo-pqrsd-card {
    background: white;
    border-radius: var(--anonimo-radius);
    overflow: hidden;
    box-shadow: var(--anonimo-shadow);
    margin-bottom: 20px;
    animation: anonimoSlideUp 0.5s ease;
}

@keyframes anonimoSlideUp {
    from {
        opacity: 0;
        transform: translateY(30px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

.anonimo-pqrsd-card-header {
    background: linear-gradient(135deg, var(--anonimo-primary-light) 0%, white 100%);
    padding: 25px 30px;
    border-bottom: 2px solid var(--anonimo-gray-200);
}

.anonimo-pqrsd-step-number {
    display: inline-block;
    font-size: 14px;
    font-weight: bold;
    color: var(--anonimo-accent);
    background: rgba(52,152,219,0.1);
    padding: 4px 12px;
    border-radius: 20px;
    margin-bottom: 12px;
}

.anonimo-pqrsd-card-header h3 {
    margin: 0 0 8px;
    font-size: 24px;
    color: var(--anonimo-gray-800);
}

.anonimo-pqrsd-card-header p {
    margin: 0;
    color: var(--anonimo-gray-600);
}

.anonimo-pqrsd-card-body {
    padding: 30px;
}

/* Grid de tipos */
.anonimo-pqrsd-types-grid {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(200px, 1fr));
    gap: 20px;
}

.anonimo-pqrsd-type-card {
    cursor: pointer;
}

.anonimo-pqrsd-type-card input {
    display: none;
}

.anonimo-pqrsd-type-card-content {
    background: var(--anonimo-gray-100);
    border: 2px solid var(--anonimo-gray-200);
    border-radius: var(--anonimo-radius-md);
    padding: 20px;
    text-align: center;
    transition: var(--anonimo-transition);
    position: relative;
    border-top-width: 4px;
}

.anonimo-pqrsd-type-card input:checked + .anonimo-pqrsd-type-card-content {
    border-color: var(--anonimo-accent);
    background: white;
    transform: translateY(-4px);
    box-shadow: 0 8px 20px rgba(52,152,219,0.2);
}

.anonimo-pqrsd-type-icon {
    font-size: 40px;
    margin-bottom: 12px;
}

.anonimo-pqrsd-type-title {
    font-weight: 700;
    font-size: 16px;
    margin-bottom: 5px;
    color: var(--anonimo-gray-800);
}

.anonimo-pqrsd-type-desc {
    font-size: 11px;
    color: var(--anonimo-gray-600);
}

.anonimo-pqrsd-type-check {
    position: absolute;
    top: 10px;
    right: 10px;
    width: 22px;
    height: 22px;
    background: var(--anonimo-accent);
    color: white;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 12px;
    opacity: 0;
    transition: var(--anonimo-transition);
}

.anonimo-pqrsd-type-card input:checked + .anonimo-pqrsd-type-card-content .anonimo-pqrsd-type-check {
    opacity: 1;
}

/* Formulario */
.anonimo-pqrsd-field-group {
    margin-bottom: 25px;
}

.anonimo-pqrsd-field-label {
    display: block;
    margin-bottom: 8px;
    font-weight: 600;
    color: var(--anonimo-gray-800);
    font-size: 14px;
}

.anonimo-pqrsd-input,
.anonimo-pqrsd-textarea {
    width: 100%;
    padding: 14px 18px;
    border: 2px solid var(--anonimo-gray-200);
    border-radius: var(--anonimo-radius-md);
    font-size: 15px;
    transition: var(--anonimo-transition);
    box-sizing: border-box;
    font-family: inherit;
}

.anonimo-pqrsd-input:focus,
.anonimo-pqrsd-textarea:focus {
    outline: none;
    border-color: var(--anonimo-accent);
    box-shadow: 0 0 0 4px rgba(52,152,219,0.1);
}

.anonimo-pqrsd-textarea {
    resize: vertical;
    min-height: 180px;
}

/* File zone */
.anonimo-pqrsd-file-zone {
    border: 2px dashed var(--anonimo-gray-300);
    border-radius: var(--anonimo-radius-md);
    padding: 40px 20px;
    text-align: center;
    cursor: pointer;
    transition: var(--anonimo-transition);
    background: var(--anonimo-gray-100);
}

.anonimo-pqrsd-file-zone:hover {
    border-color: var(--anonimo-accent);
    background: white;
}

.anonimo-pqrsd-file-zone svg {
    width: 48px;
    height: 48px;
    color: var(--anonimo-accent);
    margin-bottom: 15px;
}

.anonimo-pqrsd-file-zone p {
    margin: 0 0 5px;
    color: var(--anonimo-gray-600);
}

.anonimo-pqrsd-file-zone span {
    color: var(--anonimo-accent);
    font-weight: 600;
}

.anonimo-pqrsd-file-zone small {
    color: var(--anonimo-gray-600);
    font-size: 12px;
}

.anonimo-pqrsd-file-info {
    margin-top: 15px;
    padding: 12px;
    background: var(--anonimo-success);
    color: white;
    border-radius: var(--anonimo-radius-md);
    display: flex;
    align-items: center;
    gap: 10px;
}

.anonimo-pqrsd-help-text {
    display: flex;
    align-items: center;
    gap: 8px;
    margin-top: 12px;
    font-size: 12px;
    color: var(--anonimo-gray-600);
    background: var(--anonimo-primary-light);
    padding: 10px 15px;
    border-radius: 12px;
}

/* Character count */
.anonimo-pqrsd-character-count {
    text-align: right;
    font-size: 12px;
    color: var(--anonimo-gray-600);
    margin-top: 8px;
}

/* Summary */
.anonimo-pqrsd-summary {
    background: var(--anonimo-gray-100);
    border-radius: var(--anonimo-radius-md);
    padding: 20px;
    margin-bottom: 20px;
}

.anonimo-pqrsd-summary-item {
    display: flex;
    justify-content: space-between;
    padding: 12px 0;
    border-bottom: 1px solid var(--anonimo-gray-200);
}

.anonimo-pqrsd-summary-label {
    font-weight: 600;
    color: var(--anonimo-gray-800);
}

.anonimo-pqrsd-summary-value {
    color: var(--anonimo-gray-600);
    text-align: right;
    word-break: break-word;
    max-width: 60%;
}

/* Warning card */
.anonimo-pqrsd-warning-card {
    display: flex;
    gap: 15px;
    background: linear-gradient(135