:root{--anonimo-primary:#2c3e50;--anonimo-primary-dark:#1a252f;--anonimo-primary-light:#ecf0f1;--anonimo-accent:#3498db;--anonimo-success:#27ae60;--anonimo-danger:#e74c3c;--anonimo-warning:#f39c12;--anonimo-gray-100:#f8f9fa;--anonimo-gray-200:#e9ecef;--anonimo-gray-300:#dee2e6;--anonimo-gray-600:#6c757d;--anonimo-gray-800:#343a40;--anonimo-shadow:0 20px 50px rgba(0,0,0,0.08);--anonimo-shadow-sm:0 2px 8px rgba(0,0,0,0.05);--anonimo-radius:24px;--anonimo-radius-md:16px;--anonimo-transition:all .3s cubic-bezier(0.4,0,.2,1)}.anonimo-pqrsd-wrapper{width:100%;padding:40px 20px;background:linear-gradient(135deg,#e8f4f8 0,#f0f4f8 100%);min-height:100vh;box-sizing:border-box}.anonimo-pqrsd-container{max-width:800px;margin:0 auto}.anonimo-pqrsd-header-modern{position:relative;margin-bottom:30px;border-radius:var(--anonimo-radius);overflow:hidden}.anonimo-pqrsd-header-bg{position:absolute;top:0;left:0;right:0;bottom:0;background:linear-gradient(135deg,var(--anonimo-primary) 0,var(--anonimo-accent) 100%)}.anonimo-pqrsd-header-content{position:relative;padding:40px 30px;display:flex;align-items:center;gap:25px;color:white}.anonimo-pqrsd-icon-container{background:rgba(255,255,255,0.2);width:80px;height:80px;border-radius:50%;display:flex;align-items:center;justify-content:center}.anonimo-pqrsd-icon{width:45px;height:45px}.anonimo-pqrsd-title-modern{margin:0;font-size:32px;font-weight:bold}.anonimo-pqrsd-subtitle-modern{margin:5px 0 0;opacity:.9;font-size:14px}.anonimo-pqrsd-progress-container{background:white;border-radius:50px;padding:8px;margin-bottom:30px;box-shadow:var(--anonimo-shadow-sm);position:relative}.anonimo-pqrsd-progress-bar{position:absolute;top:0;left:0;height:100%;background:linear-gradient(90deg,var(--anonimo-primary) 0,var(--anonimo-accent) 100%);border-radius:50px;transition:width .5s ease;width:0}.anonimo-pqrsd-progress-steps{display:flex;justify-content:space-between;position:relative;z-index:1}.anonimo-pqrsd-step{flex:1;text-align:center;padding:12px;font-weight:600;color:var(--anonimo-gray-600);transition:var(--anonimo-transition);cursor:pointer}.anonimo-pqrsd-step.active{color:white}.anonimo-pqrsd-card{background:white;border-radius:var(--anonimo-radius);overflow:hidden;box-shadow:var(--anonimo-shadow);margin-bottom:20px;animation:anonimoSlideUp .5s ease}@keyframes anonimoSlideUp{from{opacity:0;transform:translateY(30px)}to{opacity:1;transform:translateY(0)}}.anonimo-pqrsd-card-header{background:linear-gradient(135deg,var(--anonimo-primary-light) 0,white 100%);padding:25px 30px;border-bottom:2px solid var(--anonimo-gray-200)}.anonimo-pqrsd-step-number{display:inline-block;font-size:14px;font-weight:bold;color:var(--anonimo-accent);background:rgba(52,152,219,0.1);padding:4px 12px;border-radius:20px;margin-bottom:12px}.anonimo-pqrsd-card-header h3{margin:0 0 8px;font-size:24px;color:var(--anonimo-gray-800)}.anonimo-pqrsd-card-header p{margin:0;color:var(--anonimo-gray-600)}.anonimo-pqrsd-card-body{padding:30px}.anonimo-pqrsd-types-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(200px,1fr));gap:20px}.anonimo-pqrsd-type-card{cursor:pointer}.anonimo-pqrsd-type-card input{display:none}.anonimo-pqrsd-type-card-content{background:var(--anonimo-gray-100);border:2px solid var(--anonimo-gray-200);border-radius:var(--anonimo-radius-md);padding:20px;text-align:center;transition:var(--anonimo-transition);position:relative;border-top-width:4px}.anonimo-pqrsd-type-card input:checked+.anonimo-pqrsd-type-card-content{border-color:var(--anonimo-accent);background:white;transform:translateY(-4px);box-shadow:0 8px 20px rgba(52,152,219,0.2)}.anonimo-pqrsd-type-icon{font-size:40px;margin-bottom:12px}.anonimo-pqrsd-type-title{font-weight:700;font-size:16px;margin-bottom:5px;color:var(--anonimo-gray-800)}.anonimo-pqrsd-type-desc{font-size:11px;color:var(--anonimo-gray-600)}.anonimo-pqrsd-type-check{position:absolute;top:10px;right:10px;width:22px;height:22px;background:var(--anonimo-accent);color:white;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:12px;opacity:0;transition:var(--anonimo-transition)}.anonimo-pqrsd-type-card input:checked+.anonimo-pqrsd-type-card-content .anonimo-pqrsd-type-check{opacity:1}.anonimo-pqrsd-field-group{margin-bottom:25px}.anonimo-pqrsd-field-label{display:block;margin-bottom:8px;font-weight:600;color:var(--anonimo-gray-800);font-size:14px}.anonimo-pqrsd-input,.anonimo-pqrsd-textarea{width:100%;padding:14px 18px;border:2px solid var(--anonimo-gray-200);border-radius:var(--anonimo-radius-md);font-size:15px;transition:var(--anonimo-transition);box-sizing:border-box;font-family:inherit}.anonimo-pqrsd-input:focus,.anonimo-pqrsd-textarea:focus{outline:0;border-color:var(--anonimo-accent);box-shadow:0 0 0 4px rgba(52,152,219,0.1)}.anonimo-pqrsd-textarea{resize:vertical;min-height:180px}.anonimo-pqrsd-file-zone{border:2px dashed var(--anonimo-gray-300);border-radius:var(--anonimo-radius-md);padding:40px 20px;text-align:center;cursor:pointer;transition:var(--anonimo-transition);background:var(--anonimo-gray-100)}.anonimo-pqrsd-file-zone:hover{border-color:var(--anonimo-accent);background:white}.anonimo-pqrsd-file-zone svg{width:48px;height:48px;color:var(--anonimo-accent);margin-bottom:15px}.anonimo-pqrsd-file-zone p{margin:0 0 5px;color:var(--anonimo-gray-600)}.anonimo-pqrsd-file-zone span{color:var(--anonimo-accent);font-weight:600}.anonimo-pqrsd-file-zone small{color:var(--anonimo-gray-600);font-size:12px}.anonimo-pqrsd-file-info{margin-top:15px;padding:12px;background:var(--anonimo-success);color:white;border-radius:var(--anonimo-radius-md);display:flex;align-items:center;gap:10px}.anonimo-pqrsd-help-text{display:flex;align-items:center;gap:8px;margin-top:12px;font-size:12px;color:var(--anonimo-gray-600);background:var(--anonimo-primary-light);padding:10px 15px;border-radius:12px}.anonimo-pqrsd-character-count{text-align:right;font-size:12px;color:var(--anonimo-gray-600);margin-top:8px}.anonimo-pqrsd-summary{background:var(--anonimo-gray-100);border-radius:var(--anonimo-radius-md);padding:20px;margin-bottom:20px}.anonimo-pqrsd-summary-item{display:flex;justify-content:space-between;padding:12px 0;border-bottom:1px solid var(--anonimo-gray-200)}.anonimo-pqrsd-summary-label{font-weight:600;color:var(--anonimo-gray-800)}.anonimo-pqrsd-summary-value{color:var(--anonimo-gray-600);text-align:right;word-break:break-word;max-width:60%}.anonimo-pqrsd-warning-card{display:flex;gap:15px;background:linear-gradient(135